How Can We Help?

Getting Support

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For Premium Players

Support for premium players is provided via this KB or using the reddit link

provided on the webpage.  A ticket system is used so that you can monitor progress and we can track common problems.  If you are a Premmy Player, then check this KB first.  If your problem is not found, then proceed to create a ticket, you must be logged in first.

You can also ask in the Defenders of the Cross Official Group or the Discord Server. In these places members of the community can assist you.

For Free Players

We use the same model for support as Facebook uses.  Support for free players and non registered players is only provided via this KB.

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